Senior Cargo & Parcel Claims Examiner — 100% Remote AI Benchmark Specialist

As a seasoned practitioner in Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules, your specialized judgment represents a rare and indispensable asset. Here at RemoteJob USA Staffing, we are proud to advocate for credentialed specialists like you. We are recruiting an experienced Senior Cargo & Parcel Claims Examiner — 100% Remote AI Benchmark Specialist earning $20 - $60/hour to collaborate on domain-specific LLM post-training. You will serve as the final authority on technical accuracy, clinical rigor, and ethical soundness in complex model outputs.

Clinical & Technical Focus Areas

• Evaluate delivery photo disputes and provide detailed findings based on visual and written evidence.
• Identify inconsistencies, omissions, or procedural issues in freight documentation and claims submissions.
• Provide subject matter input to support the training and refinement of AI-powered claims processes.
• Review and analyze documentation related to cargo and parcel claims, including air waybills, shipment photos, and delivery records.
• Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.
• Draft clear and concise written rationales supporting custody and liability determinations.

Domain Qualifications & Background

• Exceptional written and verbal communication skills, with a keen eye for detail and clarity in reasoning.
• Experience reviewing photographic shipment evidence and drafting written determinations.
• Comfortable working independently in a remote environment and meeting project requirements.
• Background in collaborating with or providing input for claims process improvements or audits is a plus.
• 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.
• Proven expertise handling parcel delivery disputes and interpreting freight documentation.

Contract Terms & Professional Remuneration

• Compensation Rate: $20 - $60/hour (verified contractor remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Air Cargo Claims, Custody Determination, Parcel Delivery Disputes, Release Rules, Freight Documentation, Liability Assessment
• Hiring Lead: Dr. Rachel Adams (Academic & Clinical Sourcing Lead) at RemoteJob USA Staffing

Direct Application Process: Click the Apply button on this page to submit your profile directly for immediate evaluation.